Identity Management Systems

I’ve spent the past couple of days looking at IBM Tivoli Identity Manager (ITIM). One of our customers uses this product and wants us to be able to work with it. It’s pretty cool, but somewhat painful to get running. It’s a Web-based application so, naturally, it’s built on top of IBM Websphere. It needs a database where it can store authoritative identity information so, naturally, it needs IBM DB2. There’s the actual code itself, of course. Then there’s the “Directory Integrator” which can interface with other directory systems. Then there are “adapters” – I was using the Active Directory Adapter. It runs as a service, communicating with ITIM over http, ideally, over https (SSL). If you want to do the latter, you’ll need to install a certificate authority so that you can generate certificates for ITIM and the adapter. I used the “Rapid Install” option and it was pretty good, but only after I gave up trying to install on anything other than drive C (in Windows).

WIth all these components, I was pleasantly surprised that everything pretty much worked as expected. I’ve become accustomed to large systems being inherently flaky. ITIM was solid.

It was also pretty easy to modify ITIM. I took the AD adapter and was, relatively quickly, able to extend it to support the additional attributes that we use in AD. I also modified some forms to support input/modification of these attributes. It only took me a couple of iterations to get right (mostly, due to my own bad typing but also due to some unexpected changes in letter case). We can now use ITIM to provision and maintain accounts in AD that are usable by UNIX, Linux and Mac OS X machines outfitted with our Likewise Enterprise agent.

ITIM and other Identity Management Systems (IdMS) are a good idea for any company with a large number of employees that need computer accounts on many different systems. Although our software allows non-Windows systems to directly authenticate against Active Directory and, thus, eliminates the need to use an IdMS to provision UNIX, Linux and Mac OS X machines, an IdMS can still provide value to organizations that use Likewise software. First, an IdMS provides an established workflow for provisioning new user accounts. This workflow can include approval processes for any granting of extended privileges. Second, an IdMS typically can synchronize accounts on a wide variety of systems. A user might have an AD account, for example, but also an Oracle database account or an SAP account. Although Likewise facilitates consolidation on a single, AD-based, identity many applications still require that users be provisioned in their own user stores. With Oracle, for example, you can tell it that a user will be authenticated, externally, with Kerberos, but you still have to provision the user in Oracle in order to identify the user as such. Finally, IdMS systems can integrate with other HR systems, for example PeopleSoft or similar systems. These features allow an IdMS to be used as the “authoritative” source of account information. When an employee joins or leaves a company, the IdMS can help provision or deprovision the user’s accounts, as necessary.

Although there is some overlap between commercial IdMS systems and our Likewise software (both can be used to accomplish “single username/password” for Windows and non-Windows computers), I think that the combination of products is a powerful combination. By allowing all non-Windows systems to authenticate directly against AD, we eliminate the need to use the IdMS to update large numbers of individual UNIX/Linux/Mac OS X machines. Likewise also adds group policy and single sign-on features that an IdMS does not provide. By using Likewise coupled with an IdMS (instead of manually provisioning users in AD), a company can enforce proper account management processes in AD and can also provision non-AD systems and applications.

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